out en.wikipedia.org/wiki/Mac_OS_X_Tiger for a list of Tiger versions
and notice how 10. 4. 9 is followed by 10. 4. 10 and 10. 4. 11, the OS you’re
So go ahead and delete those 10. 4. 2 through 10. 4. 6 updates—
you’re beyond them already. Success. And also? If there really were
Mac OS upgrades available for your iMac, they would’ve shown up
automatically under Software Update in the Apple menu.
Pages’ Printing Prowess
We just purchased an iMac with the i Work suite. I used to use
Microsoft Word to print individual envelopes of different sizes and
also Avery mailing labels. Word let me specify which Avery labels
I was using and would automatically print them. Can Pages do
this too, or am I going to have to purchase Word for the Mac?
Pages does include templates for printing envelopes; select File > New
From Template Chooser, then click Envelopes to find them. For a one-off job, simply type or paste the address over the placeholder. But if
you do a lot of these and want to create your own template, replace
the envelope template’s placeholders with Address Book fields, found
in Insert > Merge Fields. The menus nested there let you add fields for
your recipients’ name, company, street address, whatever you need.
Choose File > Save As Template to keep this handy for later.
To print one envelope using your template, drag in a contact from
your Address Book and watch the merge fields populate themselves.
For a group, select Edit > Mail Merge, which lets you select addresses
from Address Book or a Numbers document. It can create the
envelopes as new documents so you can verify before printing, or just
send them right to the printer.
Printing Avery labels isn’t a problem either. Just grab Avery
DesignPro for Mac, a free download at Avery.com (look under
Templates And Software > Software, or go to bit.ly/7rMHx3 to find it).
It’s full service and works great, integrating with Mail, Address Book,
iPhoto, and other Apple software. We also found a variety of free i Work
templates, including Avery templates for Pages, at iworktemplates
. blogspot.com and iworkcommunity.com. (When searching, remember
that i Work ’08 templates still work in i Work ’09.)
Pages’ Edit > Mail Merge command is great for printing envelopes.
I have a MacBook Pro that I accidently picked up one day with
my thumb on the screen, cracking the LCD. Is there a reliable
company who can fix this, or do you folks know a solution? I heard
that the Apple Store charges $800 to fix the screen. I might as well
go out and buy a new computer if it costs that much.
If you’re brave enough to attempt fixing it yourself, iFixIt.com can
offer you parts and detailed, step-by-step guides. New guides for the
unibody MacBook Pros were added to the site in January ( ifixit.com/
blog/?p=2197), and they’re comprehensive and easy to follow, although
the repair itself is still on the nerve-wracking side.
If you’d rather leave it to the pros, you could search for a local
authorized service provider at apple.com/buy/locator/service/ and
call around for quotes. Online, we like TechRestore.com ($399 or less
depending on model), MyService.com ($395 and up depending on
model), and PowerbookMedic.com (instant quotes available). Assuming
you like your MacBook Pro and aren’t itching for an excuse to upgrade,
repairing the screen is the way to go.
hurt! This busted
MacBook Pro screen
belongs to Mac|Life
reader M. Reynolds,
who sent in this
The Wonky Patrol
Reporting a bug for a third-party iPhone is easy to do via the App
Store app on my iPhone, but where do I go when there’s a bug or
conflict with the first-party apps from Apple? How do we let Apple
know that something is wonky?
By all appearances, Apple does want to hear about issues like these,
especially when it comes to iPhone-software wonkiness. The company
keeps feedback forms for all its products online (also mentioned on p79).
The form for iPhone is at apple.
and you can complain about
hardware or software. It’s not
particularly iPhone-friendly if
you’re headed there on Mobile
Safari (what’s up with that,
Apple?), but you can notify
Apple of problems with the
hardware or software.
In fact, we just submitted a
ticket asking why we can’t take
that silly Stocks app off our
Submitting a bug report
from the iPhone—not the
most iPhone-friendly page.
Ask is written by Susie Ochs and Scott Rose, a Los Angeles–
based FileMaker developer and Mac consultant. Visit him at
GOT A TECH QUESTION OR A HELPFUL TIP TO SHARE?
Email firstname.lastname@example.org or write to Mac|Life,
4000 Shoreline Ct, Suite 400, South San Francisco, CA 94080.